“Through unwavering commitment to our candidates and clients alike, we continue to strive to offer only the highest standard of customer service. We have high expectations and our requirements are stringent. Once you become an employee of Trillium, we’ll do everything in our power to help you succeed and meet your career goals. When our employees are successful, we’ve done our job,” stated René Poch, CEO.

The Trillium brand of companies is privately owned by René Poch and provides 40 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, and Trillium Professional. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 100 Largest Staffing Firm in the U.S., named on the Forbes America’s Best Temporary Staffing Firms in 2022, and a 2023 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

In 1984, René Poch purchased a franchise from Personnel Pool and has been expanding his business ever since. Now known as Trillium Staffing, the company has 110 locations across the United States, operating in five different verticals. While the recent years meant new challenges for the recruiting industry, Poch as CEO continues to pivot his business to maximize additional opportunities, including the addition of an on-site division in 2022 that provided a scalable model for large volume clients. As for the future, Poch plans to continue to grow Trillium organically as well as by acquiring new companies that fit with Trillium’s vision.

“This distinction is not one that we take lightly. I take great pride in Trillium’s ability to not only provide exceptional customer service to our candidates and clients alike but also in being able to do so across various divisions all over the country. We are constantly on the hunt for anything that can help our teams grow and better service our clients. Complacency is not in our vocabulary and growth will continue to be at the forefront of Trillium’s long-term goals,” stated Rene Poch, CEO.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Professional, and Trillium Technical. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 100 Largest Staffing Firm in the U.S., SIA 2022 Best Staffing Firm To Work For and a 2022 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

“We have the same commitments to each and every one of our employees as we do our clients. We have high expectations and our requirements are stringent. Once you become an employee of Trillium, we’ll do everything in our power to help you succeed and meet your career goals. When our employees are successful, we’ve done our job,” stated René Poch, CEO.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, Trillium Hospitality and Trillium Techs. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com

[Pictured above: Chad Riphenburg left, Gary Englert right]

Chad started his career with Trillium in 1992 as a Concrete Laborer. In addition, during the winter months, Chad would also perform HVAC duct work installation to expand his skill set. His incredible mechanical aptitude during this time lead to an easy transition to the electrical trade. Today, Chad is an extremely competent Commercial Electrician that the Eau Claire office is lucky to have as a part of their team.

“I can’t say enough nice things about him,” stated Gary Englert, Trillium Construction Selling Branch Manager for the Eau Claire office. “He’s always willing to give 110% and is very safety conscious and is a consummate team player. Chad is an individual that I have no difficulty keeping busy. In fact, when he’s wrapping up an assignment, I always have a handful of clients that are more than willing and eager to put him back to work. Chad’s prophetic words that I hear so often, ‘If it’s got to be, It’s up to me,’ reflects perfectly how he lives his life. We are truly blessed to have Chad working for Trillium.”

In appreciation of Chad’s loyalty and hard work, he will be receiving a VISA gift card, Trillium jacket, an award, and lunch with our team. Congratulations on a job well done, we look forward to continuing to watch your career grow with us!

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Technical, and Trillium Environmental. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 35th Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2018 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

For salespeople and recruiters alike, speed and quick turn around times can be the difference between landing the sale and falling flat. In the sales and recruiting industries, every minute counts. Let’s look at this from the perspective of a client lead calling in asking for assistance in filling an order. Typically, when they are reaching out to an outside source, it is because the need is fairly urgent or they are being asked by upper management to gather information. In either scenario, by making sure they are a priority to you and your sales team will ensure that they do not turn to your competition. Everyone wants to feel like they are important and that their need or needs justify your attention.

For instance, according to a recent survey performed by Velocify, you have a 391% higher chance of a lead conversion by responding to an online inquiry or missed call within 1 minute. After that minute, the percentage drops to 120% and after an hour, it drops to only 36%. What this should tell you is that speed is the name of game here. Chances are that if you don’t respond in a timely manner, your competition absolutely will and you lose out on a sale. Do not give up! If at first you don’t reach the client, make sure to try again after an hour or so and maybe one more time that day. There is a fine line between being persistent and annoying so tread lightly. For more information regarding what may be deemed appropriate, check out the info-graphic created by Velocify.

Now let’s take a look from a prospective candidate or potential hires perspective. All of the same theories for lead conversions also ring true here. Let’s say you have found a solid candidate that could be a really good fit and you are eager to get them in front of your client. Once the initial contact is made, do not drop the ball. If the candidate is desirable by you and your client, they are most likely interviewing and talking with a number of other companies. If you wait even a few hours to reach out and make additional contact, it may be too late. At this point or really any point in the hiring process, speed with communication is key. Keep your candidates briefed on every aspect of the process and make sure you are being timely in your responses. Again, if you don’t, your competition will.

Whether your preferred method of contact is by phone, email or text; make sure you are making speed in your communications a priority. Everyone wants to feel like they are at top of mind and a quick response to any type of inquiry is the best way to instill this feeling.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Technical, and Trillium Environmental. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 35th Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2018 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

One of the keys to building trust with a new or old client is fairly simple, you have to ensure them that you have their best interest at heart. If you enter a sales meeting with a client but only focus on your product and service, your prospective client will automatically assume your motives are selfish in trying to increase sales and not understanding their end goal. Sit down and truly talk with your client to determine what is important to them and what they need to reach goals that your product or service can assist with. Once you have a solid foundation of understanding regarding what’s important to them, the client will be much more receptive to what you have to offer. In addition, if after the conversation, it is understood that maybe what you have to offer isn’t best for the client at this time, have an open conversation with them and discuss ways that later down the road, you might be able to reach an agreement. Keep you lines of communication open.

Its building this trust from the beginning of a sales relationship that can help you get in front of the decision makers later on down the road when your services are in fact needed. Be available for them when they reach out and always consider the working relationship you built up thus far as being very important even if you haven’t made the sale yet.

When discussing potential opportunities with clients, be open to giving solid advice when asked. By being honest and even sometimes critical of a situation, the client will begin to understand that even if you don’t get the sale, you are focused on what is best for them, thus building more trust and loyalty to their bottom line. By continuing this open relationship, the client may end up coming back to you for advice, which in the end could result in a sale.

Trust, especially in sales these days, can be hard to come by. This is not an easy solution by any means but can be a very powerful tool if used appropriately. In the end, trust is what wins over clients and instills confidence in your product or service and your company. If your clients learn that they can trust your judgement and understand your intentions, the overall working relationship will turn from a professional one to one where you are assisting a friend or colleague in need.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Technical, and Trillium Environmental. With approximately 100 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 35th Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2018 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

Stay Metrics, a retention strategy firm, found that in the 1st quarter of 2019 only 64% of Drivers hired on last beyond 90 days. While this particular survey was sent to only 70 carriers and doesn’t necessarily represent a huge percentage of all carriers nationwide, it does lend to a particular trend that could be problematic for future hiring.

The main takeaways from this survey included such ideals as making sure to be transparent to your Drivers regarding the company, duties, equipment, etc., and paying attention to warning signs that may come before they are even hired in. Basically, the more you share with a potential Driver from the very beginning will ultimately benefit you as a employer. If a Driver knows exactly what they are getting into from day 1, they are much less likely to jump ship or leave prematurely and both the hiring manager and Driver will be on the same page.

In fact, transparency was such an important factor for Drivers, it was the basis for 4 of the 5 questions Drivers were asked. According to Lana Batts, co-President at Driver iQ, a background check company, stated that the overall cost of Driver retention can be $8,000-$10,000 per Driver.

If you are experiencing high turnover with your Drivers, this could be costing your company big, when the solution is rather simple. Listen to your applicants during the interviewing process and if you hear something that may not coincide with what you are offering or what the position entails, be honest with the candidate. Getting these kinks worked out in the very beginning of the process can ultimately save your company money in the long-run.

For more information on this survey, please visit ttnews.com.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, and Trillium Techs. With approximately 90 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2015 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

1. Be a candidate advocate. While you may be getting paid based on filling orders, try looking at each opening as an opportunity to advocate for both sides. Focus on your client’s needs but also keep in mind what may be best for your candidate. This will help to instill integrity and trustworthiness from both sides of the spectrum.
2. Do first what you hate most. This may sound easier said than done but the best way to be productive is to not procrastinate. By getting your most taxing job done first, this can free up the rest of your day to focus on more enjoyable tasks such as touching base with clients or employees for referrals.
3. Always be prospecting. This can be true for every candidate you come across. Keep in contact with them and make notes of what their strengths and weaknesses are. You may not have a fit for them now but that could change in the blink of an eye and by being prepared for the unexpected can help you to get the fill just that much faster.
4. Get your referral on. We can’t stress how important referrals can be in the recruiting and hiring industry. Word of mouth will always be an extremely influential tool and it is your job to make sure you are taking advantage of the resources at hand. Keep the communication open between you and your solid candidates. Chances are individuals with exceptional work ethic hang out with people of the same mentality. Always ask if they know of anyone seeking work and make sure your candidates know you are available for further contact.
5. Keep on collaborating. It is vital for recruiters to keep a strong working relationship with their hiring managers to ensure that communication and compromise can flow easily. Recruiters need to feel comfortable going to their hiring managers with issues and concerns and have the forethought to help them prioritize and plan on the best course of action with each order.
6. Don’t stop demoing. Technology is ever evolving and it is a critical tool for all recruiters to stay on top of. Even if you feel satisfied with your current work flow and programs/platforms available, it is always a good idea to stay ahead of the competition in terms of technological advances in the industry. You never know when a new program could help to revolutionize your company’s hiring strategy.
7. Review data, but go with your gut. While the ability to pull large amounts of data is great and can make your job easier, it is important to not be fully reliant on this information. As we all know, technology can only do so much and it is important to keep in touch with any gut feelings you may have regarding candidates or clients alike. In other words, try and keep the human element alive in recruiting.
8. Be honest and actionable. While it can be easy to be vague with a candidate if they didn’t get a specific role, it is not the best policy. Be honest and let them know what happened with the position or why someone else was better suited for the opening. Leave them with some kind of actionable item whether that means to hone in on our their interviewing skills or to simply keep looking for the right fit, candidates will appreciate the overall honesty.
9. Find (multiple) mentors. No one should be above seeking guidance from others. Hiring and recruitment can be a tough game and it is always make it easier by reaching out to others for assistance or insight. Choose a handful of people that are knowledgeable in this space and be ready and willing to reach out when needed.
10. Share what you know, and ask the same. Networking is a huge part of the recruiting industry and shouldn’t be something to be taken lightly. Not only can this help to increase your available candidate pool but you can also gather insight from industry leaders and use this information to grow and sustain your own hiring strategies. In addition, don’t be afraid to share what works for you when asked and hopefully the same individuals will do the same in return.

Not all recruiters are created equal and depending on the industry, overall strategies may be drastically different from one another. However, by keeping these habits in mind, you can try and grow as a recruiter and improve your company’s hiring strategy one candidate at a time.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, and Trillium Techs. With approximately 90 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2015 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

Why do you want this job? While the question is simple, the answer may not be. Our first instinct is to be transparent, regardless of what that means. Of course the underlying reason for the majority of us trying to get a job is the money. However, as this is a very obvious answer, employers also want to make sure that there is more to your motivation than bringing in a pay check. In addition, your next thought may be to flatter the company you are applying for by listing out all of the reasons why this is the company for you. This is also not the best route to go as the hiring manager typically already understands their company’s’ perks. What you want to do is outline how you feel this job may help to better yourself professionally and how your skill set will bring something special to the table. An employer will appreciate the idea that you are striving to improve your skill set through work at their company. The idea of self motivation and growth is huge in the eyes of an employer.

What type of questions do you have for me in regards to the job or our company as a whole? This particular question may appear in a number of different forms but the reason behind all of them remains the same. The employer is trying to gauge your eagerness to know about their company and the position and your willingness to do some research regarding what they offer. Regardless of where you are interviewing, you should always be prepared with at least a couple of questions regarding either the role itself or the company. Ask for clarification regarding benefits offered, job duties, company mission, etc., but make sure to use this time wisely. Most hiring managers are on a schedule and you don’t want to eat into their time too much with too many questions, at least initially. You can always save additional questions for a follow-up email after the initial interview. As long as you are focused on questions that pertain to the position specifically or better help you understand the role and how your skills may fit, the employer will will be more than accommodating.

The bottom line here is that we should all go to an interview prepared, regardless of the industry or position. However, it sometimes can come down to the quality of your responses and how they pertain to your skills rather than the length of your employment history or overall years of experience.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, and Trillium Techs. With approximately 90 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2015 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

In fact, according to Bob Costello, Chief Economist for the American Trucking Association, “The increase in the driver shortage should be a warning to carriers, shippers and policymakers because if conditions don’t change substantively, our industry could be short just over 100,000 drivers in five years and 160,000 drivers in 2028.”

This continued decrease in drivers available could result in higher prices and even more frequently, out of stock items. For a consumer base that is becoming more reliant on in store pick-up and store to home deliveries from local stores, this problem may become more prevalent. Local, smaller companies will absolutely feel the burden of the shortage before your larger national chains but in the end, consumers who rely on trucking companies to get their goods from point A to point B, will be the ones the most affected. The fact of the matter is simple, less drivers available to transport the products we purchase on a daily basis, the less available those products will be and thus the higher the demand.

As I have mentioned before, all it not lost! The key to alleviating the driver shortage is change the societal view on what it means to be a Truck Driver. If we can get more people interested in a career in the transportation industry and change the stigma surrounding such jobs, we can help to try and fill the nearly 7.4 million job openings out there!

For more information on how the driver shortage is affecting job seekers, companies and the economy, check out the article by www.usatoday.com.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, and Trillium Techs. With approximately 90 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a 2015 winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.